Contact Us

Last updated: September 27, 2026

hebw supports orders, delivery questions, product information, payments, returns, refunds, privacy requests, and store policies.

Customer support

Email: support@hebw.shop
Phone: +1 301-824-7523

Registered business address

When contacting us about an order, include the order number and the checkout email. For damaged, defective, incorrect, or not-as-described items, also include clear photos or video of the product and packaging. We normally reply within 2 business days.